FAQs

There are some common question I got asked frequently, still unsure? Shoot me a quick message, I will get back to you ASAP.

You can book through the website via contact page, or email me directly, or shoot me a text message. I will try my best to reply you within 2 hours.
In order to keep the efficiency, please do move the items you don’t want to show in the pics, or have the tenant to tidy up the room as much as possible. But don’t worry, I would love the help as well.
Rest assure, I will do everything to deliver the products within 24hrs.
Yes, I understand that sometimes you may want something special. Extra round of editing service is complimentary. Please do let me know as soon as you received the photos, I will do my best to accommodate your needs.
Absolutely! Please do let me know before we actually make the booking.
Yes, small items removal service is on me, but for those large item or clearing the whole room will incur extra charge. Please let me know beforehand.
No worries, simply send me an email with the address and the conditions of the property, I will help you to choose what suits your need the best.
I currently work in Brisbane, Gold Coast and Ipswich areas. For jobs outside the Brisbane area, an extra transportation fee will be incurred.